Palm Energy Limited Suite 128 & 130, Ambeez Plaza, ZN 5, Wuse, Abuja, Nigeria. RC No: 1197641
Effective Date: April 2026 Last Updated: April 2026
1. Introduction
Palm Energy Limited (hereinafter referred to as “the Company,” “we,” “us,” or “our”) is committed to protecting the privacy and personal data of all individuals who interact with our website, engage our services, or otherwise provide us with their personal information. This Privacy Policy sets out in detail how we collect, use, store, share, protect, and dispose of personal data in accordance with applicable data protection laws, including the Nigeria Data Protection Act 2023 (NDPA) and the Nigeria Data Protection Regulation 2019 (NDPR) issued by the National Information Technology Development Agency (NITDA).
This Privacy Policy applies to:
- All visitors to our website at www.palmenergyltd.com;
- All Clients, prospective Clients, and business partners who engage or enquire about our services;
- All individuals whose personal data is submitted to us through our website’s contact or quote request forms;
- All other persons whose personal data comes into our possession in the course of our business operations.
By using our website or providing your personal data to us in any capacity, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein.
2. Who We Are
Palm Energy Limited is a diversified oil and gas services provider incorporated in Nigeria in 2018, with RC No: 1197641. We are the data controller in respect of all personal data collected through this website and in the course of our business activities.
Registered Address: Suite 128 & 130, Ambeez Plaza, ZN 5, Wuse, Abuja, Nigeria.
Contact:
- Phone: +234 803 663 1410 | +234 802 108 6553
- Email: contact@palmenergyltd.com | info@palmenergyltd.com
- Website: www.palmenergyltd.com
3. Personal Data We Collect
We may collect and process the following categories of personal data:
3.1 Information You Provide Directly
- Identity Data: Full name, job title, and designation
- Contact Data: Email address, telephone number, postal address, and company name
- Enquiry and Communication Data: The content of messages, quote requests, and correspondence submitted through our website or communicated to us directly
- Contractual Data: Information provided in the course of entering into or performing a service agreement, including identification documents, bank details (where relevant for payment), and project-related information
3.2 Information Collected Automatically
When you visit our website, we may automatically collect:
- Technical Data: IP address, browser type and version, operating system, device type, and screen resolution
- Usage Data: Pages visited, time spent on pages, links clicked, referral URLs, and navigation patterns
- Cookie Data: Information collected through cookies and similar tracking technologies (see Section 9 — Cookies)
3.3 Information from Third Parties
We may receive personal data about you from third parties, including business partners, referral sources, and publicly available professional directories, where such data is relevant to a legitimate business purpose.
4. How We Use Your Personal Data
Palm Energy Limited shall only process your personal data where we have a lawful basis for doing so. The purposes for which we collect and use personal data, and the corresponding lawful bases, are as follows:
| Purpose | Lawful Basis |
|---|---|
| Responding to enquiries and quote requests submitted through our website | Consent / Legitimate interests |
| Entering into and performing service agreements and contracts | Performance of a contract |
| Processing payments and managing financial records | Performance of a contract / Legal obligation |
| Communicating with Clients about ongoing projects and service delivery | Performance of a contract |
| Sending information about our services, updates, or industry news | Consent (where applicable) |
| Complying with applicable legal, regulatory, and statutory obligations | Legal obligation |
| Protecting our legitimate business interests, including fraud prevention and security | Legitimate interests |
| Improving the functionality and content of our website | Legitimate interests |
| Maintaining internal records and business administration | Legitimate interests / Legal obligation |
We shall not use your personal data for any purpose incompatible with the purposes set out above without first obtaining your consent or establishing another lawful basis for such processing.
5. Disclosure and Sharing of Personal Data
Palm Energy Limited takes your privacy seriously and does not sell, rent, or trade your personal data to third parties for commercial purposes. We may, however, share your personal data in the following limited circumstances:
5.1 Service Providers and Contractors
We may share personal data with carefully selected third-party service providers who assist us in operating our business and delivering our services, including IT and website hosting providers, payment processors, professional advisers (including legal, financial, and accounting advisers), and project subcontractors. All such third parties are required to process personal data strictly in accordance with our instructions and applicable data protection law.
5.2 Legal and Regulatory Requirements
We may disclose personal data where required to do so by applicable law, court order, regulatory directive, or lawful request from a government or law enforcement authority. We shall, where legally permissible, notify you of any such disclosure.
5.3 Business Transfers
In the event of a merger, acquisition, restructuring, or sale of all or part of the Company’s business, personal data held by the Company may be transferred to the successor entity, subject to the same protections afforded under this Privacy Policy.
5.4 Protection of Rights
We may disclose personal data where we believe in good faith that such disclosure is necessary to protect the rights, property, or safety of the Company, our Clients, or third parties.
6. International Transfers of Personal Data
In the event that personal data is transferred outside the Federal Republic of Nigeria, Palm Energy Limited shall ensure that such transfers are made only to countries or recipients that provide an adequate level of data protection, or that appropriate safeguards are in place in accordance with the requirements of the Nigeria Data Protection Act 2023, including the use of standard contractual clauses or equivalent mechanisms.
7. Data Retention
We shall retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required or permitted by applicable law. The following general retention principles apply:
- Enquiry and contact data: Retained for a period of two (2) years from the date of last communication, unless a contractual relationship ensues.
- Contractual and Client data: Retained for a minimum of six (6) years from the conclusion of the relevant contract or service engagement, in compliance with applicable statutory and regulatory requirements.
- Financial and accounting records: Retained for a minimum of seven (7) years in accordance with Nigerian tax and corporate law requirements.
- Website usage and technical data: Retained for a period of up to twelve (12) months.
Upon expiry of the applicable retention period, personal data shall be securely deleted, destroyed, or anonymised in a manner that prevents reconstruction or identification.
8. Your Rights as a Data Subject
Subject to applicable law and certain exceptions, you have the following rights in respect of your personal data held by the Company:
8.1 Right of Access
You have the right to request a copy of the personal data we hold about you and to receive information about how it is being processed.
8.2 Right to Rectification
You have the right to request the correction of any inaccurate or incomplete personal data we hold about you.
8.3 Right to Erasure
You have the right to request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn your consent, or where the processing is otherwise unlawful.
8.4 Right to Restriction of Processing
You have the right to request that we restrict the processing of your personal data in certain circumstances, such as where you contest the accuracy of the data or where you have objected to processing pending verification of our legitimate grounds.
8.5 Right to Data Portability
Where processing is based on your consent or on a contract, and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, and machine-readable format.
8.6 Right to Object
You have the right to object to the processing of your personal data where such processing is based on legitimate interests, including processing for direct marketing purposes.
8.7 Right to Withdraw Consent
Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
8.8 How to Exercise Your Rights
To exercise any of the rights listed above, please submit a written request to:
Email: contact@palmenergyltd.com Post: Palm Energy Limited, Suite 128 & 130, Ambeez Plaza, ZN 5, Wuse, Abuja, Nigeria.
We shall respond to all valid requests within thirty (30) days of receipt. We may require verification of your identity before processing your request. Where a request is complex or numerous, we may extend the response period by a further two (2) months and shall notify you accordingly.
9. Cookies
9.1 What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They are widely used to make websites function efficiently and to provide analytical information to website owners.
9.2 Cookies We Use
Our website may use the following types of cookies:
- Strictly Necessary Cookies: Essential for the operation of the website and cannot be disabled. They enable core functions such as page navigation and access to secure areas.
- Analytical / Performance Cookies: Allow us to recognise and count the number of visitors and understand how visitors interact with our website, helping us improve its performance and content.
- Functionality Cookies: Enable the website to remember choices you make (such as your language preference) to provide a more personalised experience.
9.3 Managing Cookies
You may control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website. For more information on managing cookies, please visit www.aboutcookies.org.
10. Data Security
Palm Energy Limited implements appropriate and proportionate technical and organisational security measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. These measures include, but are not limited to:
- Secure server infrastructure and encryption of data in transit using SSL/TLS protocols;
- Access controls and authentication mechanisms limiting access to personal data to authorised personnel only;
- Regular review and assessment of data security practices and procedures;
- Staff awareness and training on data protection obligations.
Notwithstanding the above, no method of electronic transmission or storage is entirely secure. While we strive to protect your personal data, we cannot guarantee its absolute security and accept no liability for breaches that occur beyond our reasonable control. In the event of a data breach that is likely to result in a risk to your rights and freedoms, we shall notify the relevant supervisory authority and, where required, affected individuals, in accordance with applicable law.
11. Children’s Privacy
Our website and services are not directed at or intended for use by individuals under the age of eighteen (18) years. We do not knowingly collect personal data from minors. If we become aware that we have inadvertently collected personal data from a person under the age of 18, we shall take prompt steps to delete such data from our records.
12. Links to Third-Party Websites
Our website may contain links to external websites operated by third parties. This Privacy Policy applies solely to personal data collected by Palm Energy Limited and does not extend to the data practices of any third-party websites. We encourage you to review the privacy policies of any third-party websites you visit, as we accept no responsibility or liability for their content or data practices.
13. Changes to This Privacy Policy
Palm Energy Limited reserves the right to update, amend, or revise this Privacy Policy at any time to reflect changes in our data practices, applicable law, or business operations. Any changes shall be published on this page with an updated effective date. Where changes are material, we shall endeavour to notify affected individuals by email or by a prominent notice on our website. Your continued use of our website following the publication of any revised Privacy Policy shall constitute your acceptance of such changes.
14. Complaints
If you have any concerns about how we handle your personal data, we encourage you to contact us in the first instance so that we may endeavour to resolve your concern promptly.
Email: contact@palmenergyltd.com Phone: +234 803 663 1410 | +234 802 108 6553
If you are not satisfied with our response, you have the right to lodge a complaint with the Nigeria Data Protection Commission (NDPC), the supervisory authority responsible for data protection in Nigeria:
Nigeria Data Protection Commission (NDPC) Website: www.ndpc.gov.ng
15. Contact Us
For all privacy-related enquiries, requests, or correspondence, please contact:
Palm Energy Limited Suite 128 & 130, Ambeez Plaza, ZN 5, Wuse, Abuja, Nigeria.
Phone: +234 803 663 1410 | +234 802 108 6553 Email: contact@palmenergyltd.com | info@palmenergyltd.com Website: www.palmenergyltd.com
© 2026 Palm Energy Limited. All rights reserved.